Contact

Sales

Our sales department is located in Culver City, California and is open from 8AM to 5PM PST.

Web Sales: 877.290.7876 (web orders only)

Sales & Marketing: 310.449.4599 (product questions)

Technical Support: 888.426.5214

EMEA Sales: 44 203 356 3719, Option 1

Fax: 310.449.4670

Email: US and Canada

Web Sales: weborders@g-technology.com

General Sales: sales@g-technology.com

Dealer Sales: dlrsales@g-technology.com

Distributor Sales: dstsales@g-technology.com

Email: International

European Union: eusales@g-technology.com

Other than EU: intsales@g-technology.com

General Info: information@g-technology.com

Website Info: webmaster@g-technology.com

Technical Support

Technical support for G-Technology products is located on our Technical Support Page. This page includes answers to the most common questions and provides remedies for many common issues. Technical support is available in the United States Monday through Friday, from 8 AM to 5 PM Pacific Time, in Europe Monday through Friday, from 9:00 AM to 1:00 PM and 1:30 PM to 6 PM CET and in Asia Pacific Monday - Friday 9:00am - 12:00pm and 1:15pm - 5:00pm(Singapore Time / GMT +8)

User Forum: Click here

North America Tel: 1-888-426-5214

Europe Tel: +44 203 356 3719

Asia Pacific Tel:
Australia: 1800 001 685
China: 400 8866072
Hong Kong: 800 933 683
India: 00080 0650 1244
Indonesia: 0018 0365 7854
Malaysia: 1800 80 6016
Philippines: 1800 1651 0597
New Zealand: 0800 44 6449
Singapore: 1800 840 9595
Taiwan: 0080 165 1647
Thailand: 0018 0065 6450
Rest of Asia Pacific: +65 6840 9595

Email Support: Email Support (All Regions)

Media Relations

Erin Hartin
G-Technology
Corporate Communications
303.284.7790
Erin.Hartin@hgst.com

Mailing Address

All Return Merchandise Authorizations (RMAs) must be sent to the Operations and Technical Support address below. Returns cannot be accepted at the Sales and Marketing office.

G-Technology

Operations and Technical Support
HGST
c/o UPS Supply Chain Solutions
11811 Landon Dr.
Mira Loma, CA 91752

G-Technology

Sales and Marketing
3528 Hayden Avenue
Second Floor, South
Culver City, CA 90232